CRM Strategy

CRM’s been taken over by the machine. For something that’s supposed to be a smart process to help businesses manage interactions with customers, it’s become a science exploring how often your audience can be hit with messaging before they unsubscribe. It’s time to turn that on its head. At Super Proper, we put some extra focus on the word ‘Relationship’. That something extra that sparks, interest, affinity… even delight when done right.  

Yes - we’re going to review the architecture you’ve set up within Salesforce, Pipedrive, Hubspot and other leading tools. We’ll look at how automation is affecting your campaigns, dive deeper into your highest-value customers, re-engage with lapsed customers when the time’s right and make sure prospects are getting what they need when your conversion pipeline is red hot. We’ll dive into your subscriptions and mix AI-optimizations with strategic consultancy to make sure you’re getting bang for your buck. But the magic? We’re a studio that blends that thinking with creative minds who will give you a CRM strategy that brings a little spice back to the relationship, and make every moment your brand is in front of your customer something arresting, interesting and worth their time. Isn’t that something we’d all be more proud of managing?